From first valuation to the day the rent lands.
Most agents give you a list of services. Here is the actual sequence, so you know what we do, when we do it, and what you never have to think about again. 24 years of registered tenants means step two often ends the process — some properties let the same day.
Start with a free valuationStep 1: We value the property in person
Someone from the office visits, walks the property, and gives you a realistic weekly figure with the reasoning behind it. Free, and no obligation to instruct us. Usually within 48 hours of you calling.
Step 2: We photograph it and market it properly
Professional photography, a written description, and the listing live on our own site and the major portals. Registered applicants hear about it first, which is often how a property lets before it reaches a portal at all.
Step 3: We accompany every viewing
Nobody is handed a key and left alone in your property. We show it, answer questions on the spot, and tell you honestly what applicants said afterwards — including when the price is wrong.
Step 4: We reference the tenant and paper the tenancy
Employment, affordability, previous landlord and right-to-rent checks. Then the tenancy agreement, the inventory, and the deposit registered in a government-approved scheme within the statutory deadline.
Step 5: Then we manage it — or hand you the keys
This is the one decision you have to make. Everything above happens either way; step five is where the two services separate.
Full management or let only
| What's included | Full management Most landlords choose this | Let only You take it from here |
|---|---|---|
| Valuation, photography, marketing | Included | Included |
| Accompanied viewings and feedback | Included | Included |
| Referencing, tenancy agreement, deposit registration | Included | Included |
| Monthly rent collection and statements | We handle it | You handle it |
| Repairs, contractors and maintenance | We handle it | You handle it |
| Gas safety, EPC, alarms, right-to-rent renewals | We handle it | You handle it |
| Renewals, rent reviews and end of tenancy | We handle it | You handle it |
| Ask about full management | Ask about let only |
Fees are agreed in writing before we start. See our fees in full →
Selling a home or an investment property
We have been valuing and letting London property since 2002, which means we know what a flat is actually worth to a buyer and to an investor. Honest valuations and hands-on marketing, handled by the person who valued it.
Talk to us about sellingDevelopment and construction, priced and managed in house
We take on development projects from a single flat to a full scheme, along with refurbishment and general building work. If a property needs work before it can let or sell, you get one price and one point of contact rather than a list of trades to chase.
- Development projects, large and small
- Pre-letting refurbishment
- General building and construction
- Straight back into our tenant list once done
Start where every landlord starts
A free valuation, in person, with a realistic figure and the reasoning behind it. No obligation to instruct us afterwards.